Repair & Warranty Policy
We stand behind the quality of our products and provide a lifetime guarantee to the original purchaser. If you experience any issue with one of our items, please contact us at sales@dirtybastardscollective.com with photos and a description of the problem. Depending on the circumstances, we will repair the product or provide a replacement.
Return Policy
While we regret to hear you’d like to return an item, we do accept returns under these conditions:
Items must be unused, undamaged, and returned with all original components.
A return request must be submitted within 14 days of delivery.
Original shipping charges are non-refundable.
A 10% restocking fee will be applied to all refunds to cover inspection and processing.
The customer is responsible for return shipping. We can provide a prepaid return label if requested, and the cost will be deducted from the refund along with the restocking fee.
All returns must be approved in advance. Please include a note with your order number inside the package to ensure proper processing.
We do not offer exchanges or product “upgrades” for newer versions. New product releases are always announced in advance.
For safety reasons, body armor and protective equipment are non-refundable. We cannot reissue life-saving gear once it has left our control.
Refunds may be refused at our discretion if the above conditions are not met.
Privacy Policy
Effective Date: 09/24/2025
Your privacy is important to us, and we are dedicated to safeguarding the personal information you share with us.
Information We Collect
When you place an order or interact with our site, we may collect details such as your name, email address, phone number, billing and shipping addresses, and payment information.
How We Use Your Information
The information we gather is used to fulfill orders, provide customer service, enhance our website, and—if you choose to subscribe—send you promotional communications.
Sharing of Data
We never sell your personal information. We may share limited details with trusted third parties such as payment processors and shipping providers, strictly for the purpose of completing your transactions.
Cookies
Our website uses cookies to provide a smoother browsing experience and to track site analytics. You can adjust your browser settings to decline or limit cookies if you prefer.
Data Security
We employ standard security practices, including SSL encryption and secure servers, to help protect your personal data from unauthorized access or misuse.
Your Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us at sales@dirtybastardscollective.com.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at sales@dirtybastardscollective.com.